This is weird, everything installs OK. Click the Forza icon to launch the app, a black logo window appears for a moment, and then just disappears.
No video, No pitures, No sounds, No Menu, No nothing.
Config; W10+8GB; R9-380+4GB; latest drivers everywhere.
R.
CPU?
Please post your dxdiag info file for full system info. …(how to)
Event Error Log:
Faulting application name: ForzaMotorsportApex.exe, version: 0.0.0.0, time stamp: 0x573aa7ba
Faulting module name: amdxc64.dll, version: 8.18.10.123, time stamp: 0x57392315
Exception code: 0xc000001d
Fault offset: 0x0000000000016f0e
Faulting process ID: 0x28cc
Faulting application start time: 0x01d1b2ce5865d848
Faulting application path: C:\Program Files\WindowsApps\Microsoft.ApexPG_1.1.9.0_x64__8wekyb3d8bbwe\ForzaMotorsportApex.exe
Faulting module path: C:\WINDOWS\SYSTEM32\amdxc64.dll
Report ID: dac53437-b30a-4f29-99fe-561d3332231b
Faulting package full name: Microsoft.ApexPG_1.1.9.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: forzamotorsportapex
DXDIAG:
Time of this report: 5/20/2016, 20:35:08
Machine name: PLAYROOM
Machine Id: {73D07995-3E1D-4ED4-9CD8-3FECE5A7DA78}
Operating System: Windows 10 Pro Insider Preview 64-bit (10.0, Build 14342) (14342.rs1_release.160506-1708)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell XPS430
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A01
Processor: Intel(R) Core™2 Quad CPU Q8200 @ 2.33GHz (4 CPUs), ~2.3GHz
Memory: 8192MB RAM
Available OS Memory: 8126MB RAM
Page File: 3201MB used, 9020MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.14342.1000 64bit Unicode
DxDiag Previously: Crashed in system information (stage 3) & DirectShow (stage 1). Re-running DxDiag with “dontskip” command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information
Display Tab 1: The file dlumd9.dll,dlumd10.dll,dlumd11.dll,amdxc64.dll is not digitally signed, which means that it has not been tested by Microsoft’s Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo’d driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Card name: AMD Radeon ™ R9 380 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6939)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_6939&SUBSYS_04E31043&REV_F1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 8135 MB
Dedicated Memory: 4072 MB
Shared Memory: 4062 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Dell ST2420L(HDMI)
Monitor Model: DELL ST2420L
Monitor Id: DELA068
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: dlumd9.dll,dlumd10.dll,dlumd11.dll,amdxc64.dll
Driver File Version: Unknown (Unknown)
Driver Version: 16.200.1010.1002
DDI Version: 12
Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.0
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 15/05/2016 01:00:00, 0 bytes
WHQL Logo’d: No
WHQL Date Stamp: None
Device Identifier: {D7B71EE2-2A79-11CF-FA73-E4244CC2C435}
Vendor ID: 0x1002
Device ID: 0x6939
SubSys ID: 0x04E31043
Revision ID: 0x00F1
Driver Strong Name: oem29.inf:cb0ae414c27496c3:ati2mtag_Tonga:16.200.1010.1002:pci\ven_1002&dev_6939&rev_f1
Rank Of Driver: 00D12000
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{A491560E-FFE4-4202-9B1D-2DCD004EB9E3}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
You run a Win10 preview version, maybe that’s the problem.
Required is 64-Bit Windows 10 (v. 1511) which is build 10586.
Your CPU is almost 8 years old, and … let’s say … not the hottest thing around.
The minimum is a Intel Core i3-4170 @4(2) x 3,7 GHz.
Your Q8200 is 4x 2,3 GHz.
Compared via benchmark you see there’s a big difference …
http://cpuboss.com/cpus/Intel-Core2-Quad-Q8200-vs-Intel-Core-i3-4170
I can’t tell you if your Win10 preview version is one of the problems, but maybe you try it with a quick install of build 10586.
But your CPU on the other hand, will be a problem, since according to other posts on the forums even people with an Intel 2600k + GeForce 980Ti having CPU proplems.
http://cpuboss.com/cpus/Intel-Core2-Quad-Q8200-vs-Intel-Core-i7-2600K
But this can also be related to your Win10 preview .
Good luck ^^
Thanks for the reply. Probably a Windows Insider Preview thing causing this, but what’s really frustrating is Forza just crashing out without any error message or help.
I know I’m asking for a lot, but it would be nice if instead of crashing out with no message whatesoever, it said something like;
Any message at all would be more helpful than nothing.
R.
You have an 8 year old CPU that’s half the speed of current CPU’s and is more than half slower due to not having any of the newer enhancements the more recent CPU’s have. It’s your CPU. It’s so far below minimum i’m surprised you expect it to run. You really need to upgrade it. I’ve just built a new skylake rig and it flies along. You really need to upgrade.
Turns out it’s not my CPU afterall! Forza Apex runs just fine with an old CPU, just as long as you have a beefy GPU alongside it.
R.
I have the same problem, just better cpu… Someone know how to fix for nvidia gpu?