Forza 7 Demo won't launch

Troubleshooting Hub Legacy Troubleshooting Legacy Motorsport Issues
1

Hi there, can’t find a similar issue, so here’s what’s happening to me.

The game is crashing right after the splash screen for Microsoft. I get to see a version number in the window in the bottom left for a second. The Event Viewer is reporting the same error each time.

Faulting application name: ForzaMotorsport7.exe, version: 0.0.0.0, time stamp: 0x59b869af
Faulting module name: ForzaMotorsport7.exe, version: 0.0.0.0, time stamp: 0x59b869af
Exception code: 0xc0000005
Fault offset: 0x0000000000d86217
Faulting process ID: 0x33bc
Faulting application start time: 0x01d331dcd9fd1f79
Faulting application path: C:\Program Files\WindowsApps\Microsoft.ForzaMotorsport7Demo_1.105.697.2_x64__8wekyb3d8bbwe\ForzaMotorsport7.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.ForzaMotorsport7Demo_1.105.697.2_x64__8wekyb3d8bbwe\ForzaMotorsport7.exe
Report ID: dff77cd3-e0d3-4a15-9bdb-72576406aab3
Faulting package full name: Microsoft.ForzaMotorsport7Demo_1.105.697.2_x64__8wekyb3d8bbwe
Faulting package-relative application ID: forzamotorsport7

Some PC Details:
CPU: I7-6700K
RAM: 16Gb
Video: Nvidia 1080. Drivers 385.41 (updating did not fix/change the issue)
Monitors: 2x 3840 x 2160

2

Same issue like Fh3 same bugs same game.

I5 6600
16gb ddr4
gtx1080ti

3

Don’t know the exact cause, but that exception code can be a few things, maybe this link helps.

http://www.errorlive.com/exception-code-0xc0000005

4

You managed to answer my issue in another thread - it was one of the XBox services, Tracka123.

Once I went into Services and went down to the XBox Live Auth Manager, I noticed that it had a warning that “Some applications may not operate correctly”. I started the service, fired up the demo and everything worked flawlessly after that.

Thanks for your help.

1 Like