Forza & Turn 10 No Answer at all?

hey i just reviewed the code of conduct and terms of use. i believe from the certainty of my knowledge that i did not violate any of these terms… i believe i was wrongly accused & wrongly banned… what can we do about this? My Gamer tag is (BsM x Royalty).
i have never been banned a day in my life and i don’t think there should be any reason to… i have played for over 10 years of my life and dedicated my self to playing video games there for i don’t see the excitement in finding glitches cheating or exploiting. Now i did buy a tuning on forza4 from a random player online from the storefront auction house because i was browsing the leader-board score and i was trying 2 compare my time-score to the top 100 to see what i needed to work on. but i highly doubt it was modded because i didn’t download anything. not to mention i don’t think it would be on the storefront/Auction otherwise that wouldn’t be a good look on Turn10 Studios. but aside that, forza has always been my all time favorite game, i barely play it because i don’t have much friends that like & play the game… just very few and those that do, love the game n play it more often then i do(which i can also collect Intel from those sources on how to build my car).
i highly dislike to crash at all in any vehicle game that i play… simply because it doesn’t seem realistic enough for me Also, if i was to accidentally crash someone even if when that does happen, i do not pass them. i Immediately apologize & slow down and let them get ahead of me using that as being the signal to let them know that i am sorry for accidentally crashing them. At the end of the race i message them apologizing as well just in case either they did not hear me or did not realize i slowed down for them but if my apology doesn’t work for whatever reason, i would leave the game & join a different lobby to avoid any problems or issues or conflicts. the reason to keeping a race clean is so i can build aside of experience, adrenaline, excitement, & strategy tactics to learn on how to overtake not to mention the overall benefits at the end of the round such as credits for clean laps etc… the game isn’t fun without excitement. so please, i am hoping we can settle this once & for all.
Now i don’t know if i can get banned for receiving a car, but i think that would just be unfair and wrong that I would have to suffer the consequences of someone elses glitches or hack that i wasn’t informed of. i might of won races for such like pink slips when me and my friends do events on weekend-nights but that’s about it. please, i beg u guys please, do not overlook this, please give me a reasoning, a solid reasoning why, or inform me of whats going on or whats going to happen next and how long is it going to take. Sorry again if i may seem like i am spamming, i just havent received ANY responses from any of ur employees. Please take ur time on reviewing my case. i would highly appreciate it. Thank You All. ! (PS- my xbox live account is active and i am not allowed to play forza online which is also messed up my time is ticking & basicly i cannot play online due to someone elses foolishness.)

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Apologies for your frustration, however you should contact Turn 10 at forzafb@microsoft.com

Bans or enforcement of Xbox LIVE’s Terms of Use and Code of Conduct are not discussed on the forums.