Forza reward help

So when the rewards for the month of juli came i was set up to get 1.5 mill and as always i was exited to get more money to play with. And so i claimed it inside the app and went into the game to claim it there aswell. But when i pressed the gift ingame the game just shut down after a bit of loading. So i start it again only to find that the reward money is gone and that i didnt have anything to claim. That was about 13-14 days ago now and i still havent recived my credits. I tried contacting the support (via email) right after it happened but as you probably know if youve tried using it, it sucks. So thats why i came here to try and get some help.

If they just had something like a number you could call if you needed help, forza plz

You could send an e-mail to them at forzafb@microsoft.com.

Thats what i did…