Infinite loading screen,It takes a long, long time to enter the game
Sometimes it prompts We couldn’t sign you in to Xbox Live 0x80004005
and it freezes when entering the tuning search or painting, and you have to wait for a long, long time
But No problem if you enter Horizon 4
Things I have tried to fix this that didn’t work: (in order)
Verify game file integrity through the Steam client
Re-login to Xbox, and the Microsoft Store
Re-install entire game and DLC
Run FH5 as admin
Alt-tab, shift-tab, alt-enter, spamming Windows key
Make sure your PC Offline Permissions is set to ON
Open the Microsoft store.
Click on your profile image and then click settings.
Make sure your Offline Permissions is set to ON
Start the game, wait for the start screen.
Start screen is the first screen that has the menu options for start game, accessibility, and/or option settings.
Disconnect your PC from the internet.
Go to your Windows 10 Settings → Storage → Apps & games -->Forza -->Advanced Options -->Select the “Reset” button.
Start playing for a few minutes to create a new local save
Connect back to the internet.
If you are prompted to pick a save, you only need to select “LOCAL” for this time. Moving forward, you will want to select “Cloud.”
All I did in the game afresh was the intro and the first showcase and exited the game.
I have been waiting now for “Syncing Data …” to finish after 30 minutes after selecting my local save (1 MB & today’s date) and not the cloud (445 MB & yesterday’s date) and it says 0%
What is it doing??? It is really slow. I assume it is saving my local to the cloud, but it is really really slow for only 1 MB file!!! – and I have 1 Gbps Internet too.
UPDATE 1: It finally says 1%2%3%4%5%6%7%8%9% took 15 minutes to this far
UPDATE 2: Speeding up a bit now 10%11%12%13%14%15%16%17%18% 19% 7 minutes for this
UPDATE 3: Hope is stays at this speed 20%25%30%35%40%45% nearly half way about 10 minutes
UPDATE 4: Patience is the key 50%60%70%80%90% I am hoping it looks good
UPDATE 5: Nearly there!!! 95% then back to Syncing data… oh boy!!! hope it loads up a fresh game!
Update 6: Still stuck after another 30 minutes
Update 7: An hour after reaching 95% and still not running and stopped showing the % and just showed “Syncing data…” again.
Update 8: Do I give up trying to play FH5 now? Because it sat on “Syncing data…” again for at least a couple of hours.
Windows>Settings>Applications>title>Advanced Options>Reset – DONE
Type WSReset.exe, and click/tap on OK – DONE
You can try deleting the \AppData\Local\Packages\Microsoft.624F8B84B80_8wekyb3d8bbwe\SystemAppData\wgs – DONE
Disconnect PC from the Network – DONE
Go to your Windows 10 Settings --> Storage --> Apps & games -->Forza -->Advanced Options -->Select the "Reset" button. - DONE
Start playing for a few minutes to create a new local save - DONE
Connect back to the internet. – DONE
I then exited the game.
Screenshot attached shows status, whereby I had completed introduction (all the jumping out of the plane, in the Bronco, Corvette and Porsche) and was ready to do the 1st showcase with the motorcycles.
And asked the support rep “Now what?” and am still waiting for a response, before opening the game again.
I have not yet restarted the game, whereby I have to select between my local or my cloud. Last time I did this is above happened.
Then restarted computer and then went back to store reinstall xbox app run in and then let it update the stuff needed after that in store type in game bar and install it. After that go back into terminal administrator and type in each one separate and enter Type in the following commands. Ensure that you press Enter after entering each command:
sfc /scanfile=c:\windows\system32\ieframe.dll
sfc /verifyfile=c:\windows\system32\ieframe.dll
sfc /scannow
once done restart computer and load game and should then all work for you. Hope This helps
If this fix works for you, please make sure to upvote their comment below.
I Also contacted the forza Support. The support provided me with the following solution that worked for me:
Sign out of the Xbox App, Xbox Game Bar app, and Microsoft Store app.
Please perform the app reset for each of the Xbox apps:
Windows > Settings > Applications > Forza Horizon 5 > Advanced Options > Reset
Windows > Settings > Applications > Xbox App > Advanced Options > Reset
Windows > Settings > Applications > Xbox Game Bar > Advanced Options > Reset
Windows > Settings > Applications > Microsoft Store > Advanced Options > Reset
Windows > Settings > Applications > Gaming Services > Advanced Options > Reset
Reinstall the Gaming Services app on your Windows 10/11 device:
Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.
In Windows PowerShell, type the following command and press Enter:
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
In the same window, type the following command and press Enter:
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
Once these steps are completed, please launch the game again and test if it lets you sign into your account or if the same error message appears.
its similar to the solution that @stevenwu1992 provided but little bit different. The more solution the better the chance to fix it.
Sort of late to the party, but do any of use happen to use Sophos Home AV?
I had this problem, and added an exclusion by opening Sophos Home from tray > Help > Troubleshooting > Local Exclusions > Add > path to ForzaHorizon5.exe
Running on Xbox Series X & S, it almost takes forever for the sync every time the game is booted up. The syncing dialog box always pops up when starting FH5.
This did not happen in the last update, and everything was snappier from the initial loading to the in-game menus.
We’re closing this thread due to low reports / reproductions. If you are still experiencing this issue you can create a new topic. At the time of the closing this topic had 14 votes.
