So i’ve purchased the standard edition of the game. I installed the 10th anniversary pack, in the game marketplace i see the cars as purchased, but in the “find a car” menu i do not get the “free” tab so i cannot get the cars.
In addition i am a tier 4, yet the car rewards also do not show up.
Yesterday i went ahead and purchased and installed the VIP pack and noticed that again the cars are visible in game but not in the free tab. Furthermore i do not receive the VIP double credit bonus.
Also i noticed when i try to go into the messages menu, it says server not available.
I tried trouble shooting with xbox support but nothing worked.
I heard of delays in regards to rewards, but find it weird that the VIP double credits nor the VIP cars are available to me after having purchased the DLC.
Sounds like you probably need to do a hard reset of your Xbox One:
1 – from the Dashboard, out of all games, hold the X button on the front of the console down until it shuts the system down.
2 – Disconnect the external power from the wall plug (or at least disconnect the wall-side connector on the power pack itself.
3 – WAIT until all power drains from the external power pack (no light, either white or dull orange showing on the pack).
4 – Reconnect the power supply to the electrical outlet.
5 – Restart the console in the usual manner, i.e., either with the controller or a short push on the X button on the front of the X1.
6 – WAIT until the console self-checks and fully boots to the Dashboard before attempting anything.
If you don’t disconnect the external power pack and let the power completely drain out, the system is still retaining “old” stuff and not resetting. IF they are any FM6 updates to complete, let them do so without interruption until they’re full downloaded.
I just tried your suggestion, but this did not change the situation.
after that i deleted my profile and tried again (synching the cloud data), also this did not have the desired effects.
Yesterday i tried uninstalling the game and reinstalling, also without effect.
I still cannot see the “free” tab in the “find a car” menu. when in the “marketplace” menu however i still do see that the VIP cars and the 10 yr anniversary cars are labeled as “purchased”. also the tier rewards etc do not show in the garage.
I do believe i am connected though. From the home menu i managed to add my profile, i can enter the store and download apps and games fine as well.
In the Forza 6 game menu, I can enter the marketplace in the “options” tab and see the cars etc, if however in the marketplace i click on the fast and furious pack, it starts loading purchase options and gives an error: failed to download required marketplace data, please try again later.
In the home tab, when i enter messages, i get the error: feature unavailable: the forza motorsport servers are not available at this time. please try again later.