FH5 Connection issue reports after May 2024 update (servers etc)

Connection issue reports after May 2024 update

This topic is being opened to monitor for any common causes related to connection and server issues. New individual topics will be merged here; if we find a common cause we may move the related topics into a separate topic for tracking purposes.

INFORMATION FROM FORZA SUPPORT

  • As with any bug, the first troubleshooting step is to quit your game and restart your device to see if the issue clears.
  • If the issue persists after a restart, read the “Multiplayer, Online, and Network Connection Troubleshooting” article at Forza Support. This article provides steps to troubleshoot various types of connection issues on both PC and console.
  • If the article does not help resolve your connection issue, we’re asking players to report their issue details in this topic and upvote it to help alert the team to emerging issues that are preventing players from getting into the game and features.

INFORMATION WE NEED FROM PLAYERS

Include the following details when posting here:

  • The date and time when you first experienced the issue. You can use the Insert Date/Time feature in the top edit bar of your reply, or provide a relative time (‘an hour after the Autumn season changed’)
  • Your game version (which should be *.646.267.0 after the May 21 update)
  • Your game edition and device (such as Premium or Cloud, Windows/Steam/console (and which console)
  • Account permissions and sharing
  • Your region and language setting
  • Whether you are using a VPN to connect
  • Whether the connection issue is specific to multiplayer, certain features, or the entire game
  • Screenshots and/or Video of error messages if you can provide them
  • Confirm that you have attempted to quit/restart your game and whether that cleared the issue.
  • Whether this is consistent in the same circumstances or apparently random
  • Note if you have submitted a related ticket at Forza Support.

Remember to upvote this topic if you are experiencing an issue, whether you provide details or not.

New topics about connections issues will be merged here, which means your subject line will not transfer, so be sure to include your details in the body of your post which you can edit after the post has been merged. If you are experiencing the same issue as a previous post, feel free to Quote it.

This topic is only for connection issues that occur after the most recent content update; all other issues should be reported in separate topics.

The rivals in the playlist is bugged or broken for me is it like that for anyone els

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It’s affecting everyone at the moment.

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thank very much

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Thank you. I was worried the game was corrupted on my end.

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Nice improvement Forza. :roll_eyes:

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Indeed. In true Forza tradition, it should be ALL players who are affected. I’m glad they saw to it.

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Forza Have Put There Servers On Dial Up To Go With The Retro Theme :joy: :joy:

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All my messages in the message center were missing and I haven’t got my Minecraft 15 anniversary helmet yet . In rival menu tune search menu there’s a notification says “server error” even I’m able to online and play with other players and because I’m using Xbox cloud gaming I’m sure there’s no network issue.
In gift car menu there’s also an error of server then says I’m reaching the limit of gifting cars a day when I didn’t gift any cars today. But the cars do disappeared
From my garage so i suppose cars were gifted

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what makes you think this is a bug and the server isn’t just down? everything was fine for an hour after the season change, if the update was the problem it wouldn’t have worked at all

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Back now for me

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Seems a bit too much of a coincidence that some players were having these issues so they supposedly made improvements and now everyone is having the same issues.

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Except the update has been live for a few days…

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Apparently the season changeover brought the issue to everyone. It was just delayed.

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Hi does anyone know why my game is constantly switching between horizon life and solo and also loads auction house but doesn’t let me buy or sell cars and I can’t open forzathon shop, can anyone help please ?

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This following message reply by support to a case has nothing to do with location. It might be that xbox servers are wrongly detecting location. But we players are in supported location

Here is my location:


I have gamepass PC available, and I have xbox pc app available, I should be able to play the game.

The issue is clearly specifically at how FM checks locational services availability.

FM either is doing the same check for multiple types of locational availability, and applying them to all types of services, or FM game itself is routing players incorrectly before checking their location.

Either way its again and still is only Forza Motorsport issue.

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When I go to play its like stuck in the offline mode. Sucks because i really want that bmw 6 series

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I’m still having that issue lol, been having that since March update.

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13 June 24
I’m still having this issue. Loads in offline mode, can’t go live or online. Can’t play the Trial. Have access to the auction though, can buy and sell.
Playing on Console. I’ve tried everything.

1 Like