Failing to sync saved data on Xbox One

Hello Turn 10
MS Customer support have asked me to post on here, as they have been unable to assist me with recovering my saved data on FH2. The problem I have being, I have completed the majority of the game which in turns means that I have collected millions of in game credits lots of cars including the majority of hyper cars. Only to ‘lose’ them all one day due to my saved data failing to sync, I.e. The game started from the beginning with no credits / progress / cars that I had accumulated. MS support advised me to uninstall the game along with my profile then reload to see if that worked which it didn’t. I have also tried hard resets again to no avail.

Can you please help me to recover my saved progress / credits / cars please?

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having the same issue , with no luck on fixing it