EventLab Festival Playlists in Series 29 aren't working

Troubleshooting Hub Horizon Troubleshooting FH5 Closed Issues
1

EVENTLAB and EVENTLAB ISLAND are not working on Series 29 ( Community Choice )

  • I’m playing on XBOX ONE and from series 29 aren’t working
  • I’ve cleared cache, turned it off and logged into the game and it doesn’t work
  • Anyone with the same problem ?

Problem:

  • There was an error retrieving the Eventlab event, please try again later

  • Eventlab Island: with padlock

  • The game already has the latest update, unfortunately

EVENTLAB - ERRO
EVENTLAB - ERRO1280×720 36.3 KB

EVENTLAB - ERRO1

2

You don’t need Eventlab Island.
Just use Creative Hub section of the main menu and pick a normal eventlab.
I chose a drag strip one to get it over with quickly but it triggers as soon as the event starts - no need to even finish it.

Looking forward to your tunes list for the week (even though all playlist stuff is done I always take note of your tunes).
Keep up the good work.

3

@betinhogvz Are you still having any issues in regard to your post?

Thank you,

4

I’m playing through the cloud using the laptop.

On XBOX ONE it is impossible to play, many crashes, various errors, does not save progress after 80 min.

5

Hello @betinhogvz

Thank you for this feedback we are still working on fixing various issues,

1 Like
6

Hello,

We’re closing this thread due to low reports / reproductions. If you are still experiencing this issue you can create a new topic. At the time of the closing this topic had 0 votes.

Thank you