DLSS section disappears from settings during gameplay (RTX 4060)

Troubleshooting Hub Horizon Troubleshooting FH5 Closed Issues
1

Hi, I wanted to ask for help regarding a problem related to DLSS after installing the new 4060 on my PC.
It happens very often that when I open Forza Horizon 5, after several minutes of play (around 10 minutes) I notice that the Frame Generetor and DLSS are graphically deactivated and I notice drops in performance.
Every time this happens I go into the video settings and notice that the section about DLSS disappears completely, making me forcefully restart the game to get it back (and then disappear again after a few minutes of playing).
Among other things this day it happened to me twice in a row that the section disappeared as soon as I entered the game.
As I wrote at the beginning, this problem arose right after upgrading the GPU (from Radeon’s RX560 to Nvidia’s 4060)

I have already tried deleting and redownloading the game and starting it with the administration but absolutely nothing changes, I have no other ideas other than trying to directly redownload the nvidia drivers or if possible touch some files in the game folder
Main PC components

2

Same happening to me on my 4060 laptop, but it happen when I changing resolution to 4K, the DLSS tab just disappearing from video settings menu :confused:

3

ALWAYS throughout the game, Nvidia’s DLSS option simply disappears, leaving only the option to use AMD’s upscaling in its place, given that my GPU is an Nvidia 4070 ti!

4

Same to me. Give a solution finally, I tried everything all day and nothing helped

5

I have same problem on rtx 4070
Please do it some with this :confused: :worried: :cold_sweat: :cold_sweat:

1 Like
6

I have the same issue on my Asus TUF F15 RTX4070 laptop. No issue on my desktop with 3080.

7

Hello,

Are you still experiencing this issue?

Thank you,

8

Game version 653.463
Driver version 560.70
The problem is still present.

9

nothing, after almost a year the problem is still there

10

I can’t do anything, it’s a problem of the developers who don’t solve such a problem

11

yes, after practically a year and several updates to both the game and the drivers the problem remains and prevents me from using DLSS and Frame Generation as I like

1 Like
12

Hello,

If you are still having this issue, can you please tell me the graphics cards you are using and the driver version for your GPUs as well?

Thank you,

13

@Here Any players who are still encountering this issue? Can you please respond so we can try and address this issue?

Thank you,

14

Hi there,
I‘m still encountering this issue.

GPU: mobile RTX 4060 8G
Driver: 556.14 (Tue Nov 12, 2024)

Laptop: Asus ROG G14 OLED

1 Like
15

Hello, still facing this problem. I think this is a video memory error, with minimal graphics settings the dlss remains and everything works, but as soon as I increase the parameters it disappears from the settings and turns off. It would be nice to play with maximum settings and frame generation :pleading_face:
GPU: RTX 4060ti 8gb
Driver: 566.14

16

RTX 4070 and I have this issue, dlss is just gone, but fsr is still there.

17

I’m also having this issue. Does anyone have a solution?

18

Hello,

For anyone still having this issue, can you post a video, or post a link to this issue happening in real time?

Thank you,

19

I have noticed the problem in all games where DLSS is used and the VRAM is exceeded, as framegen uses a good amount of VRAM, the game (and games that use DLSS in general) disable DLSS and everything related to free up VRAM from the system, so the only solution is not to exceed the use of VRAM in the game.

20

Hello,

We are closing this thread due to the low reports / reproductions.

If you are still experiencing this issue you can create a new topic. At the time of closing this topic had 18 votes,

Thank you,