Crash - After update 3.0 my game no longer opens (1684419)

As I have Game Pass bought premium bundle to play it early. Upon launching a medium size screen appears (with tex like signing in, checking updates, etc…) then a smaller windows appears without any text.
I have:
Windows 10, EVERYTHING updated, permission problems on exe files, sfc /scannow did not help, activating administrator account on windows and launching game from it didnt work. Restalled all services didnt help, temp files and all that crap wiped clean. Nothing works.

Upon launching in taskmanager I see these processes, when the smaller image disappears, these processes ends one by one quickly.
Capture-forza

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Same issue, PC, Windows 11, everything has been updated (BIOS, GPU, Windows, etc…) loads splash screen and just closes. No event in event viewer, no error messages, etc. Reinstalled game, tried different install locations on different hard drives. Re-installed xbox services, gaming services, etc…

Game was working fine on PC until the 1.495.9696.0 update.

same here! win10, ryzen 5600x, rtx 3060ti, 16gb ram…
i reinstalled my system from windows 10 to 11.
updated everything, created local user with admin rights i´ve done every troubleshooting solution i´ve found on the internet. completly annoyed.
i´ve it wont launch on update 2 i will give up.

The bad thing is, the game ran perfectly for the first three weeks.

on my series s the game launches with no problem, so it seems to be a problem with the pc.

Same issue post update 3.

Exactly the same. on the same day I played Forza without any problems, after the 3.0 update I no longer started the game. Reinstalling doesn’t help

2 Likes

Tried again this evening, while running task manager I got an error code at least.

“The instruction at 0x00007FF73FAC5679 referenced memory at 0x0000000000000000. The memory could not be written”

I’m sure you have an AMD card. Only there is a problem. I guess we won’t do anything and we have to wait for the update (hopefully not a month)

After update 3.0 my game no longer opens.
On the 12th when the game update came out I installed it then I also installed the update for my video card which is an AMD rx 580 8GB then I also installed an update for Windows 10 I tried to open the game but it won’t open at all. I have already reinstalled the game and also the video card drivers and the game still won’t open, I even had difficulty uninstalling the video card drivers, I had to use the DDU program. I doubt this topic will reach the developers but if someone could help me I would be grateful. very.

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A lot of people have the same problem with AMD graphics cards. Unfortunately, there is no solution at the moment and only an update will fix this problem.

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ok thanks for the answer

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don’t forget to ‘upvote’ your issue to try and help it gain some attention.
I don’t think they read the forums - it can’t be healthy for anybody to sift through all the hate looking for issues but the voting system might get you somewhere.

2 Likes

I’ve got the same problem. I’ve an AMD Radeon RX 6600, and after the update on december 12, I can’t open the game. I’ve foud the event log and here it is:

AppName
forza_gaming.desktop.x64_release_final.exe

AppVersion
1.522.1166.0

AppTimeStamp
00000000

ModuleName
forza_gaming.desktop.x64_release_final.exe

ModuleVersion
1.522.1166.0

ModuleTimeStamp
00000000

ExceptionCode
c0000005

FaultingOffset
00000000007a5679

ProcessId
0x980

ProcessCreationTime
0x1da2f3f608c9128

AppPath
C:\Program Files\WindowsApps\Microsoft.ForzaMotorsport_1.522.1166.0_x64__8wekyb3d8bbwe\forza_gaming.desktop.x64_release_final.exe

ModulePath
C:\Program Files\WindowsApps\Microsoft.ForzaMotorsport_1.522.1166.0_x64__8wekyb3d8bbwe\forza_gaming.desktop.x64_release_final.exe

IntegratorReportId
00687528-6437-4a58-be45-d88e333b551c

PackageFullName
Microsoft.ForzaMotorsport_1.522.1166.0_x64__8wekyb3d8bbwe

PackageRelativeAppId
ReleaseFinal
I’ve open a ticket to inform the support, but at the moment i don’t have recive an answere.

3 Likes

This is today’s answer from my Ticket which I created two days ago:

Hello,

Thank you for taking the time to send over the files for this! I have sent these to our devs to investigate more.

Our teams are still investigating several issues around stability and performance. As a possible workaround, as our teams work on these issues, please try turning down or off some graphics settings. Please stay tuned to our socials for updated news.

Unfortunately we do not have additional troubleshooting to share at this time. We are marking this ticket as “Solved” because we have collected your information to pass to the developers to investigate. Please note that even though this ticket is marked as “solved” this issue is still under investigation with the developers.

Check out the Forza Troubleshooting Hub where users can post and upvote new bugs for developer awareness
Forza Motorsport Troubleshooting HUB
Forza Horizon 5 Troubleshooting HUB Forums

Please see our known issue articles for more information on some of our tracked issues. These are updated regularly and some issues may not be listed yet.
Forza Motorsport Known issues
Forza Horizon 5 Known issues
Forza Horizon 4 Known issues

Thank you for being so patient and taking the time to let us know about your experience.

Forza Support Team

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I will only add that this answer came a few hours after I sent all the reports and crash logs and installed FM on a second computer that also has an AMD card.

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There is a good chance that no one here reads this and the only thing we can do is create a new Ticket with our problem. They need to see that the problem affects a lot of people.

3 Likes

ok I just made a ticket too

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You’d be corect, 6800m to be specific. And the dumbest thing, I tried a driver update and it still didn’t start and basically torpedoed everything else so I guess we’re stuck. Good thing it runs well on my console.

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Hello, is anyone else having the same problem that after this latest update 3.0 the game just won’t open anymore? I play through the Xbox Launcher, the purchased game itself doesn’t want to open and neither does Gamepass. It gives that non-compatible CPU start error, but then I just ignore it and before the game opened normally now it gives this error and doesn’t want to open anymore.

Sorry about my English

You have a PC with a 4 Core Processor?

Yes.