I bought the Lamborghini #63 Squadra Corse Huracan LP620-2 Super Trofeo on an auction for a large amount of credits, won it, it shows in my cars, but every time I try to use it it says failed to download required marketplace data. Please try again later. I contacted Xbox support about this and they referred me here with case #1383659963… please e-mail me at [Mod Edit - D] with what I should do or what you can do to fix this. Thanks
I am a long time Forza player on several games and formats, this car cost most of my credits and now I have non-sufficient credits to proceed. Top it off with the fact the original post received no reply from ANYONE at Forza and I am a little upset about this. Why has no one responded with ANYTHING, even a tough luck? I won’t accept a tough luck, but it would be better than nothing. And from what I can see, I have -1 posts. Which seems to me the moderator kept it from posting on the public forum. I have noticed I am not alone on the error I am getting, marketplace data failed to load. Please respond with a solution to this problem, and confirm with Xbox Live customer service reference the case number in the original post. This is an open case they expect a resolution and have informed me they stand behind me as a longterm Gold member and other users as they should. A resolution should be easy to reach Forza. Glitches are understandable your growing a good product, but failure to help loyal customers and even customers in general is unacceptable. From what I’ve seen this a common glitch in these large transactions in the auction house. I also have found the car I described in my original post is part of a DLC pack now. If your programming allowed these to slip through to be sold then the commonsense, AND HONORABLE AND RIGHT, thing to do is to offer to return my credits or generate a code for me to redownloaded the car. Easy and simple, and I know you can track the purchase I made pretty simply and I expect and deserve to have this matter resolved and I have been more than patient, but that patience is now gone. If I have not received a reply letting me know that you are working towards a resolution within the next 24 hours I will be contacting Xbox live to have thwe posts and the lack of effort on your part added to the case documentation. I will also be contacting Xbox Legal about your lack of accountability in support of your product. After that I will place a call to the State of Nebraska Better Business Bureau, Consumer Compliance Council and Nebraska Attorney Generals Office, which is responsible for mediating and prosecuting consumer fraud. AGO | Nebraska Attorney General's Office this is the link where I will be filing my complaint which will include screens hits of the numerous threads with this exact, or similar, issues and lack of response by you. This is an extreme I don’t want to have to go to, but absolutely will. This is a game with additional profits generated by in game purchases of DLC content and Tokens to be used as in game currency in the exact same way as the additional in game currency (credits), which by your lack of address and repair of the issue is in direct conflict with us, the consumers, reasonable right to protection of and fulfillment of goods and services by you the owner and operator of this online marketplace. Add to that the fact that it is an online marketplace run and operated by you as an originator of said goods and services, but also you act and are responsible as guatantor of fulfillment in the auction house and tuner and modification goods offered and sold on your platform. Also in as much as these transactions are in many instances interstate and international the Attorney General is obliged to treat this malfeasance as a form of wire fraud and racketeering. I pray you do everything in your power to address and correct my documented and valid complaint as well as those of other consumers using your marketplace and product and re-evaluate the system to allow users to file and find solutions to issues in the future. I will round up to the top of the hour and begin my 24 hours as of 9(nine) O’Clock pm Central Standard Time, May 7th, 2017. I gave my email contact in the original notice, which a moderator redacted, so please contact Microsoft Customer Service with the case number in the original post to receive my contact info. Thank you.
If you have concerns, contact Turn 10 by email at forzafb@microsoft.com