Good morning, well you will see, I am a person who likes racing games, I am passionate about them. Well, I’ll tell you that I don’t know why several accounts have already been banned on my console and I never know the reasons why I’ve been banned, the truth is that I paid to be able to play from my PC, also thinking that to play forza I needed the gamepass To play it on PC, I scanned my computer for viruses with Windows 10 antivirus and malwarebytes but nothing was found. I did this in case I had something that could be hacking my accounts on my computer or console. The thing is that not even reaching collector level 6 in my second account do I find that I am expelled until the year 2042 and as much as I try to be able to speak with someone by force, every time I try to open a ticket or appeal this ban, all the replies as solved but in truth no one answers. I feel frustrated because I think someone must be pretending to be me and the first time this happened to me when I got home from work I found that I had a ban notice and I say and this why? The fact is that when I created the second account I didn’t even dare to use the microphone just to paint my cars, play my passion which is racing and a few days later I saw that my account was banned, and I don’t understand the reason, they say they are pushes and bumps and this is not true at all, it is more when you run and when you enter a curve it has happened to me that they have pushed me because maybe I am more of a novice and I brake a lot I do not know and they push me with great force but I continue playing so normal and still they tell me it’s me, but I think someone must be impersonating my identity when I’m not at home, I would like them to check my connections or someone from forza or microsoft to come in and see if I have something strange in my machines because I really don’t do anything they say so they have banned me, please, someone take the trouble to talk to me to solve it.
Thank you very much and best regards