First off, the gamebreaking one.
Convoy Matchmaking in ranked adventure is absolutely broken. About 90% of the time a convoy queues together, it only matches the host. If the host accepts, there’s a SMALL chance of it deciding to ban the other members from ranked for an hour. This devalues both Ranked as a whole; and the “GrandMaster Teams” idea. I’ve tried using the support site to report it; but my second issue arises.
The second issue is, on trying to submit tickets, the email validation links send users to a 404 “Something Went Wrong” page. I know you guys didn’t write that particular service, instead subcontracting it, but they should probably be notified of it.