Tuner/Design Level Not Increasing

I have a tune on the Eclipse that has over 2000 downloads, over 2000 uses, and over 500 likes since the start of the Forzathon week on Thursday. Despite this my status to reaching the next tuner level hasn’t budged at all. I think this is a bug? The things I have happening, sharing more tunes, getting downloads, likes, and uses should increase the tuner level, right?

My design level seems to be stuck as well. A paint on the Eclipse is at nearly 500 downloads, over 500 uses, and nearly 100 likes and that level hasn’t moved either. This is in addition to the 250ish other paints that trickle downloads in not moving the needle.

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My brother “Smart Noddy” has the same issue it does Turn 10 even care and does anyone else have the Fh4 points going cos ours have been the same since Christmas 2018 it is now February 2019

Earth to TURN 10 UM TURN 10 THERE IS A GOD DAMN PROBLEM HERE

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Have either of you even bothered posting a ticket
https://support.forzamotorsport.net/
You wont get much response here

I went to post a ticket but I don’t see how to submit anything? They’ve changed it and it’s just a bunch of FAQ now from what I see. What am I missing?

I would think I have enough tune downloads, likes and uses to get another bump in my auction prices but I do think know if I haven’t gotten an additional perk because my level isn’t changing or if maybe I haven’t reach the required numbers.

Do you mean that you painter/tuner status dont move or those painter/tuner horizon life level dont move?

The horizon life level isn’t moving

In painter level that seems to be everyone glitchy and stuck in some point, there is guys with over million downloads and are still level 5. and downloads etc gives so small amount of influence that is really hard to even notice that.

Also those horizon life levels dont effect auction house prizes anyway.

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https://support.forzamotorsport.net/hc/en-us/articles/360006045394-Not-seeing-any-articles-related-to-your-issue-

Same, I have a tune getting about 600-700 downloads a day for the past few days and my level is still the same. It says I need the exact same amount of points to level up to tuner level 6 as it did before I had the burst of downloads. So for short I’m getting lots of download but no increase to my level at all. Really is annoy! I should be level 6 by now if I have 4,000 combined downloads