Save LOST

I was just playing, running some multiplayer races with a friend to complete the laps for “Devoted Racer” when I noticed it stopped counting my laps at 97% on the Achievement Tracker. I quit the game and came back, and when it restarted, I saw the intro video as if I had never played the game before. Then the gender and driver suit choice, then the three initial races, etc.

I attempted to delete my local save and let it sync from the cloud, but that had no effect because it appears my cloud save was either nonexistent, or corrupted. I don’t get to play that often, but I had over 55 hours into the game, somewhere around level 70, and 48 achievements unlocked, most of them tied to game progress. Oh, and I also lost my weekly rewards credits, the level rewards I had achieved during this play session, along with all Forzathon rewards I’ve earned (but was able to thankfully re-claim three of them, the 356, Mercedes and Boss 302). Hard reset, hard reset and unplug for a few minutes, nothing has brought back my game progress. I enjoy the game enough that I don’t mind playing through again, but I’m mostly ticked off that the millions in Rewards credits and gift cars are gone.

To say I’m enraged is being very charitable and polite. I’m hoping that something miraculously recovers my game overnight, but I’m not going to hold my breath.

Welcome to the current state of Forza. Please take the time to send the nice folks an email.

https://forums.forza.net/turn10_postst113056_Game-starting-from-scratch---Updates-and-request-for-information.aspx

Thanks… not that any email I’ve sent to Forza has ever been responded to, let alone resulted in an action from Turn 10, but I’ll give it a shot.

I just hope my Rewards score doesn’t somehow reset to 0, I had just hit Tier 12 to get that 500k per week.

Sorry this happened to you. Sadly, it’s happened to me, you and numerous others. On a scale of 1 to 10 of the worst possible thing that can happen to your game, this is a solid 11.

You gave a good description as opposed to the usual report of just losing game save. Wonder if the online play has anything to do with it. I wish I could save to my USB drive like I do on 360. Just as a fail-safe option. Knock on wood, hasn’t happened to me in any game but yours, with your well put description gives reason for pause. I haven’t played any forza as much as I’ve played FM7

I have a problem with my game profile. While playing the game, I turned off the game and reset the Forza Motorsport 7 settings in the settings of the installed Windows application.

The game is synchronized after reset, but I have to start with a new profile. I’m logged in all the time to one profile. In the Xbox, I see my achievements, player level, number of cars, etc.

I play on PC. Recently purchased a new car for the competition and kicked me out of the game while loading or saving the game state.