Ready to return 60 dollar game.

[WrongMarigold50]

My 12 year old son was banned for 7 days from this game. We read the rules together and cannot figure why he was banned. I am afraid that a person may have reported him for doing something wrong to be mean. Can we have a better clarification on why he was banned. The game was a lot of money and I assure you if he was innapproriate on here I would ban him myself.

[ManteoMax]

@ManteoMax

Bans
Players may encounter an on-screen message indicating that they are “Temporarily banned from this feature” in multiplayer, Auction House, etc. The in-game Message Center will show the length of the ban and direct the user to Forzamotorsport.net. The purpose of the message is to remind players of the Code of Conduct and Terms of Use for both Forza and Xbox Live. The rule of thumb is an E for Everyone tone; common ban reasons include intentional wrecking in multiplayer lobbies and inappropriate designs (profanity, drugs, sexual themes including ‘Free Candy’ etc). Repeat offenses may result in a permanent ban. Tampering with software and hardware results in a permanent ban: “Our monitoring systems are built to detect cheating and are actively targeting programs such as the “Forza Horizon 3 trainer.” Players who are caught using these programs while playing Forza Horizon 3 will be subject to a non-reversible permanent ban from online play in the game. We do this to help advance our goal of providing the best possible game experience for the vast majority of players who want to enjoy Forza Horizon 3 the way it was meant to be played.”^ “Players who feel they have been unfairly banned can appeal by sending an e-mail to forzafb@microsoft.com, where we investigate all appeals and either remove or uphold player bans as appropriate.”^ Discussion of bans and enforcement issues is not permitted on the forums.