Bans
Players may encounter a pop-up message indicating that they are “Temporarily banned from this feature” in multiplayer, Auction House, etc. The in-game Message Center will show the length of the ban and direct the user to Forzamotorsport.net. The purpose of the message is to remind players of the Code of Conduct and Terms of Use for both Forza and Xbox Live. Common ban reasons include intentional wrecking and inappropriate car designs (profanity, drugs, sexual themes including ‘Free Candy’ etc). Tampering with software and hardware results in a permanent ban: “Our monitoring systems are built to detect cheating and are actively targeting programs such as the “Forza Horizon 3 trainer.” Players who are caught using these programs while playing Forza Horizon 3 will be subject to a non-reversible permanent ban from online play in the game. We do this to help advance our goal of providing the best possible game experience for the vast majority of players who want to enjoy Forza Horizon 3 the way it was meant to be played.”^ “Players who feel they have been unfairly banned can appeal by sending an e-mail to forzafb@microsoft.com, where we investigate all appeals and either remove or uphold player bans as appropriate.”^ Discussion of bans and enforcement issues is not permitted on the forums.