Pre-ordered and didn't get FM5 VIP discount

I was charged the full $99.99 for the ultimate edition when I pre-ordered through my xbox one. Did this happen to anyone else? Any chance I can get credit?

If you have Forza 5 and was eligible for the VIP discount, then you would need to contact Xbox support. They are the ones who deal with the digital marketplace over xbox live. I hope you get that sorted out though, as I will be buying VIP digitally this time around. Assuming I enjoy Horizon 2 that is, I hated the first one.

When I did it it showed the usual price crossed out and a new price shown with the discount added.
Contact the support, they should be able to help resolve it

[AB]

Two hours spent with support -getting nowhere!

Microsoft support staff seem quite sure I’m either making the discount up or that I’m a complete idiot. It shouldn’t be this difficult.