hello guys im playing fh4 for 2 years now and never got in this weird trouble please someone from forza support help me to fix it
i have tried everything i did reset microsoft store , xbox companion and the new windows 10 xbox app and the fh4 game itself
this happened to me Today after the last update 1.439.839.2 at the first time i opened the game after update , so heres what happened : when i opened the game it seemed that it didnt connect online first so the game message poped up that said play offline or Retry i clicked on retry and it didnt conect again and again so i clicked on play offline and it went offline to game so after playing for some minutes i exit the game saved a copy of my local save game data Microsoft.SunriseBaseGame_8wekyb3d8bbwe , and restarted my pc and network and opened the game again this time it said to me that theres 2 option for save game do you want to use local save game (newer) or cloud savegame (older) and i choosed the cloud save game (older) because it wasnt old it was just the same so it started to sync data
and suddenly it showed me this weird out of nowhere ERROR E:47-0 INVALID PROFILE so i searched all on internet and found topics people suggested to delete local save game data and try to resync data from cloud and i did that several times and it downloads all my save games from cloud 100% but at the end it gives me this INVALID PROFILE again and again
SO WHAT SHOULD I DO ? whats happening ? atleast we know that i have all data both on cloud and i have copies of them safely on my pc in other drives and i also submitetd a ticket on https://support.forzamotorsport.net/hc/en-us/requests/new and no one has answered yett
I doubt support will help you as using backup saves is not officially supported or sanctioned. They’ll just tell you to delete your saves and start the game over from scratch.
but i was aware of such nightmare could happen so thankfully i have copies of my save game data already so i dont need to start from freaking scratch i have my 2 years of progress all cars and millions of credits thats unacceptable
thanks for comment but i have done all of that as i also mentioned in my original post
i deleted WGS data and let it to resync from cloud 100% but weirdly at the end it gives INVALID PROFILE again : O i donno what it is i just hope this goes away and i can get back to my game again
You can choose one of the two options to recover your file:
if you have 2 gaming devices(either Xbox or PC or both), you just have to turn off the deveice which gave you the error then log in to the other deveice, it will sync your latest data from cloud, then do something in the game, like do a drift, then quit the game, switch off the device, go back to your device which gave you the error, now you will be asked to sync data from cloud or use old data from device, you just choose sync data from cloud, within a minute, you should be OK.
if you only have one device, you have to clear local saves/reset game, then go offline, play it like if it was a new game, you have to do the intro and so, then quit the game, connect online, remember now you have to sync the old data from cloud and NOT your latest save from local PC, if you got this one wrong, looks like you will start from scratch This option is usually slower depending on how big is your file to download from cloud.
Did you also tried to idk delete the wgs, start the sync, interupt it, exit game, put back your backup save and start again, when prompted, up local save?
Unfortunately I guess that he has the backup of corrupt saves and that save is completely useless, it needs to have a backup of a save before the corruption.
my backups are not corrupted i have them safely, actually i dont think this is anything related to corrupted data on local or cloud at all ,it looks like a ban or temporarily disabled thing because yesterday i asked this from one of my friends and surprisingly he said that he had this same exact error and problem some months ago too and the only thing he did was to delete the game and let it a couple of weeks and when he comes back again the error was gone : O so i dont know i hope mine is the same senario but the question is WWHHYY ? what is this ? why would this happen when we have not done anything bad or wrong like cheating or anything like that why would our forza profile get blocked for no reason ?? !!!
do you guys know anyone from forza team or turn10 or xbox support that i can contact with about this please ?
Have you done the backup of the save before or after the error popups? If you have done the backup after you received the error message, you can safely erase it because it is completely useless, I’m very sorry but this is the truth
yeah i did it and still doesnt work : ( it syncs data 100% but at the end this error shows up again i have no idea why this is happening i never hav e ever cheated on game or anything like that
so it should not be a ban or something so what is the problem ? How can i directly talk to some forza support team ? who can handle this for me ?
A ban would not prevent the game from loading your profile. You would be not be able to use the AH or livery editor or play online depending on what it is. It takes a while for support to get back to you.
hi there and thanks for your comment
So you suggest they will investigate my issue soon ? and whats your opinion ? is it save data corruption or what can it be ?
because now 10 minutes ago my another friend says he had this error before and it was a save data corruption Unlike my other friend who said to me it was like a temporarily disabled profile error for him and it disappeared by itself after awhile …
This option is usually slower depending on how big is your file to download from cloud.