[PC] Crashes

[Olrikus]

Problem:
Game crashes constantly.
Sometimes it happens on start screen before login (when you need to press A button first time)
After two crashes in a row game starts fine but with default video and audio settings
Easiest way to reproduce is to start Free Race, Homestead, 50 laps, 23 drivatars. At some point (usually around lap 30) textures start to disappear from racetrack. If game does not crash after that, game will freeze after the race upon pressing “Next Race”.

There are two events in Event Viewer. Unfortunately, some files mentioned in events below are missing.
First:

Faulting application name: ForzaMotorsport7.exe, version: 0.0.0.0, time stamp: 0x59c22270
Faulting module name: ForzaMotorsport7.exe, version: 0.0.0.0, time stamp: 0x59c22270
Exception code: 0xc0000005
Fault offset: 0x0000000000ec137f
Faulting process id: 0x121c
Faulting application start time: 0x01d33b43fc661ca5
Faulting application path: C:\Program Files\WindowsApps\Microsoft.ApolloBaseGame_1.106.2356.2_x64__8wekyb3d8bbwe\ForzaMotorsport7.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.ApolloBaseGame_1.106.2356.2_x64__8wekyb3d8bbwe\ForzaMotorsport7.exe
Report Id: 42042a2d-0522-4916-88f9-a83285e75fe6
Faulting package full name: Microsoft.ApolloBaseGame_1.106.2356.2_x64__8wekyb3d8bbwe
Faulting package-relative application ID: forzamotorsport7

Second:

Fault bucket 133555130161, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.ApolloBaseGame_1.106.2356.2_x64__8wekyb3d8bbwe
P2: praid:forzamotorsport7
P3: 0.0.0.0
P4: 59c22270
P5: ForzaMotorsport7.exe
P6: 0.0.0.0
P7: 59c22270
P8: c0000005
P9: 0000000000ec137f
P10:

Attached files:
\?\C:\Users%redacted_by_me%\AppData\Local\Packages\microsoft.apollobasegame_8wekyb3d8bbwe\AC\Temp\Turn10Temp.scratch\THPReport.xml
\?\C:\Users%redacted_by_me%\AppData\Local\Packages\microsoft.apollobasegame_8wekyb3d8bbwe\AC\Temp\Turn10Temp.scratch\THPSystemRequirementReport.xml
\?\C:\Users%redacted_by_me%\AppData\Local\Packages\microsoft.apollobasegame_8wekyb3d8bbwe\AC\Temp\Turn10Temp.scratch\CrashReport.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREAE1.tmp.mdmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREB4F.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREB4E.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREB5F.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Apollo_d2b79f7f132aa69985db3aaa5a71e5b0be20_01069c8e_2c99f0ad

Analysis symbol:
Rechecking for solution: 0
Report Id: 42042a2d-0522-4916-88f9-a83285e75fe6
Report Status: 268435456
Hashed bucket: c9a3fa7de300ed3829cbf83bc9598df8

Setup:

CPU: Intel i7600k
RAM: 16 Gb
Video: GTX1080
HDD: game is installed on disk D (500 Gb SDD)
Controller: XBOX One controller via USB
UAC turned on (doesn’t affect frequency of crashes)

[Trackah123]

I made a thread about these random crashes, see if you can find anything that might help you.

https://forums.forza.net/turn10_postsm782515_-GUIDE--checklist-for-the-random-gamecrashes-fm7-exe-0xc0000005.aspx

[Olrikus]

@Trackah123

I made a thread about these random crashes, see if you can find anything that might help you.

https://forums.forza.net/turn10_postsm782515_-GUIDE--checklist-for-the-random-gamecrashes-fm7-exe-0xc0000005.aspx

Thank you for suggestions, but it didn’t work for me.

I will try to get refund. 100$ payed for a game I can’t at this point play.