My Ford 2024 Mustang is not show in my garage and car collection

I receive message in News Tab and than download from Gift Tab, it is completed. But, when I check the car collection, no new car show and same in garage. My other account is fine.

Relaunch the game.

You should get a message in you in-game inbox where you can download the car, then it will appear in you garage.

I see the message and download it.

Forza support resend the message and now I get the car back.