Lost Auction house car

I bought a Lamborghini Sesto FE at the auction house for 4.7m~. When I was collecting the car the game crashed. After relaunching the game the car is not in my Auction House to claim anymore and the car is also not in my garage and the credits didn’t came back. Please help.

https://support.forzamotorsport.net/hc/en-us/articles/360007687533-How-do-I-report-a-bug-