Increased tier, not getting rewards

Not sure exactly where to post this, but I increased my Forza Rewards tier from 9 to 10 a few weeks ago but I haven’t started receiving the tier 10 rewards. I’m still receiving the tier 9 credits. Can anybody at T10 help?

same here. I’m showing Tier 12 on my “real” account but still receiving 425k per week. Luckily I can make more CR in less than half an hour by actually playing the game

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There seems to be a delay, sometimes of numerous weeks