In Desperate need of Help!

On November 1st at 3pm I signed onto Horizon 4 on my PC and my design for the 2017 Ford Focus RS, which was the third most downloaded design in the “Find New Designs” page had vanished with 10,622 downloads. It no longer appears in “My Creative Hub” either despite it saying that it has been shared when I view it under “My Designs”. The design has not received a single download since then and I also had a fellow Horizon player check to see if he could find it when he searched my name and it does not show up anywhere!.

To make this issue even more interesting, the next day I checked again and the #1 and #2 designs for the Ford Focus done by other players have also vanished. Today I also checked and the #4 design has also vanished. Now the guy who was #5 is the top download. I have also checked other cars designs to see if this is happening elsewhere and ii is not.

Please if anyone has ANY ideas or ways to get my design back to the front page of the find new designs tab for the ford focus where it belongs, it would be greatly appreciated. If there is any other information I need to provide please let me know.