I have not received Forza Hub credit rewards

I installed the Forza Hub on my xbox one and it said I had 750,000 worth of loyalty rewards and it would take up to 4 hours to show in game.

The next day I logged onto forza 6. No credits showing and no gift messages in the game.

I returned to the forza hub and it said there was another 250,000 rewards to be redeemed. So I did this and it again said up to 4 hours to show.

Now days later I still have none of the credits that it said I was going to get, none of the 750,000 or the 250,000

How do i get this resolved?