help!

so… I redeemed my 2-day xbox live trial and it only will work for the 360… I also redeemed it on xbox.com. any help will be greatly appreciated
-Lts

Contact xbox live support

Have you tried hard resetting your console though

yes, ive turned it off and back on multiple times

Well it’s an issue with xbox live not forza

Also a hard reset is not just turning it off and on
Hold the power button on the console down for about 10 seconds
Remove the power cable from the wall until the light on the power supply goes off
Then switch back on

I knew it wasn’t forza, I played fm4 for a few but that was it. thx! ill c if it works

still didn’t work :(… well this sucks haha

Need to contact xbox live support