HELP!!! I have a problem with my purchased DLC

[gui328]

My Forza Horizon 2 Furious 7 Car Pack and my Day 1 Edition DLC are missing even if I already purchased them.
I switched from an old xbox one to a new one last summer so I think that might be the cause of this. The cars are in my garage but when I click on them to drive them, it tells me that either there was an error or that I have to buy the pack. Can someone help me please?!?!

[Noobertson]

@gui328

My Forza Horizon 2 Furious 7 Car Pack and my Day 1 Edition DLC are missing even if I already purchased them.
I switched from an old xbox one to a new one last summer so I think that might be the cause of this. The cars are in my garage but when I click on them to drive them, it tells me that either there was an error or that I have to buy the pack. Can someone help me please?!?!

You need to re-install the DLC files.

1. Menu botton on the game, under my games
2. Manage game

You will see the local game data on the left, your DLCs in the middle and your savegame on the right.

Download and install your DLCs. After that you should ‘hard reset’ your XB1.

@Snowowl

Try doing a system reset (hard boot) as below:
1 – from the Dashboard, out of all games, hold the X button on the front of the console down until it shuts the system down.
2 – Disconnect the external power from the wall plug (or at least disconnect the wall-side connector on the power pack itself.
3 – WAIT until all power drains from the external power pack (no light, either white or dull orange showing on the pack), and disconnect from the console itself.
4 – After about three minutes, reconnect the console side of the pack to the Xbox One and then the power supply to the electrical outlet.
5 – Restart the console in the usual manner, i.e., either with the controller or a short push on the X button on the front of the X1.
6 – WAIT until the console self-checks and fully boots to the Dashboard before attempting anything.

If you don’t disconnect the external power pack and let the power completely drain out, the system is still retaining “old” stuff and not resetting.