Forza Horizon 4 Crashing -PC

Troubleshooting Hub Legacy Troubleshooting FH4 Troubleshooting
1

Hi,

I have been having issues with the demo version since I installed it a few days ago, I assumed these would be solved in the full retail version,
unfortunately this hasn’t been the case for me.

My game crashes during the Autumn intro within the first 20 seconds, I have managed to get as far as the Spring intro by lowering settings to 1024x768 lowest detail settings but still experience the game crashing in the same spot.

I have tried all the rumored fixes such as removing MSI afterburner, Rivia tuner, disabled Spatial sound, reinstalling the full game/demo, dropping settings to minimum, latest windows updates and nvidia drivers etc

My computer easily meets all the hardware requirements and is stable and well cooled

Any suggestions, or should I be patient and wait for a patch,
Thanks

2

Just an update, based on a few other solutions I have seen elsewhere.

I have uninstalled “Forza Horizon 4 Standard Edition” and installed “Forza Horizon 4” from the microsoft store.

I disabled “Windows Defender real time threat detection”

Selected the recommended settings on the main screen “High Preset @ 72hz” and ran the benchmark.

The benchmark ran flawlessly until 97% (could see the finish line) and then crashed. (this is much further than previous attempts)

Have checked for additional windows and microsoft store updates, unfortunately none are available yet.

3

Update, I have managed to successfully complete the benchmark

I swapped out my Acer Predator 27" 2560x1440 144hz gync monitor
And tested the benchmark on an older AOC 24" 1920x1080 60hz monitor

The game selected Ultra Settings, 60hz vsync

Run 1: Windows Defender - Real time enabled - Benchmark crashed before cars loaded in
Run 2: Windows Defender - Real time disabled - Benchmark completed 100%, gpu usage avg 60%
Run 3: Windows Defender - Real time enabled - Benchmark ran smoothly until 22% then crashed
Run 4: Windows Defender - Real time disabled - Benchmark completed 100%, gpu usage avg 60%

It looks like windows defender is definitely causing issues, and their is issues either with the higher resolution (2560x1440) or gsync / higher than 60 refresh (the game crashes at 72hz or above)

4

Have you tested Windows Defender - Real time disabled at Ultra, 1440p144? I would quite like to see what that does…

5

Didn’t have much luck this time around, using Acer Predator XB271HUA 27" for the 1440p testing

Adjusted in game resolution and refresh (as well as in windows/nvidia settings to match)
Run 1: Realtime off , 1440p, gsync on, 144hz - crash (shows cars in first few frames at beginning of benchmark)
Run 2: Realtime off , 1440p, gsync off, 144hz - crash (shows cars in first few frames at beginning of benchmark)
Run 3: Realtime off , 1440p, gsync off, 60hz - crash @ 18% complete, gpu in mid 60’s% usage
Run 4: Realtime off , 1080p, gsync off, 60hz - crash @ 3% complete, gpu in low 50’s% usage

Quite surprised that run 4 didn’t complete, since I have been able to complete the benchmark with a native 1080p 24" monitor at native 60hz with the exact same hardware.

I’ll try turning off vsync in the ingame settings for the next set and see if I can get any improvement