[UPDATED: 10/24/14 12:31 p.m.]
Today we released the most recent content update for Forza Horizon 2. In addition to numerous stability fixes, today’s update contains a number of improvements to the game and addresses some known issues with the game. The improvements made in today’s CU include:
· The Wheelspin feature now includes a “Collect” option to allow players the option to collect the current prize and not spin again when multiple prizes are queued up
· In photo mode, players can choose which corner a Forza Horizon 2 watermark is placed on their screenshots.
· Players now have the option to remove all HUD elements when driving
· Audio issue with the Skyline GT-R R32 has been fixed
· Numerous exploits on circuit events have been fixed
· Crash when controller disconnected while using a headset is fixed
[UPDATE: 10/9 1:17 p.m.]
Hi all, we’re continuing to investigate issues with the game regarding lockups and freezes and, while I don’t have an update for you, I wanted you to know that we are aware of these issues and will continue to be on top of finding a solution. We are also continuing to look into issues where certain players have not received their Forza Rewards. As I said in a previous update, the vast majority of players have their Rewards now and we are continuing to investigate these on an individual basis.
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[UPDATE: 10/7 3:18 p.m.]
Afternoon update: The Mobil 1 Car Pack is now launched and should be accessible to all now or very soon (I just downloaded the pack on my personal Xbox One). When you launch Forza Horizon 2, you’ll be prompted to update the game. If you have purchased the pack or the Forza Horizon 2 Car Pass, you’ll find the cars from that pack available at the Autoshow. The cars in the Mobil 1 Car Pack should be purchasable for 0 credits in the Autoshow for those who own the pack or the Car Pass. As with Forza 5, this only counts for the first time you purchase that particular car.
Thanks and enjoy the pack!
[UPDATE: 10/7 11:11 a.m.]
The Mobil 1 Car Pack for Forza Horizon 2 is being launched today. If you don’t currently have access to the pack, please be patient, it’s coming. Also, some Forza Horizon 2 Car Pass owners are not seeing the Mobil 1 Car Pack as “free”. This is due to a configuration error and Turn 10 is working with Xbox to correct this, which should happen soon. If you are a Forza Horizon 2 Car Pass owner, please do not try to re-purchase the Mobil 1 Car Pack. Once the configuration issues are solved, the Mobil 1 Car Pack will show up as “free” for Car Pass owners, as intended.
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[UPDATE: 10/6 6:51 p.m.]
With the launch weekend of Forza Horizon 2 behind us, I wanted to keep you all in the loop on where we are with other game issues players are reporting to us. Some of these problems include various game freezes (such as when accessing leaderboards, or when entering the first Road Trip at Nice Massena), an issue where some players cannot load into Forza Horizon 2 from the main loading screen, controller disconnect problems with the game, as well as an issue we are seeing where strange characters sometimes appear on screen when players try to access leaderboards. We are aware of all of these issues and are busy working on solutions for them. I hope to be able to update you soon with more information.
In addition, a number of you have reported issues with still not receiving your Forza Rewards. We are investigating these instances on an individual basis and, once I have something more to report, I will do so in this thread.
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[UPDATE: 10/4/14 11:54 a.m.]
Another update for you:
As of about an hour ago, we are caught up with loyalty and Forza Rewards fulfillment in Forza Horizon 2. This means we have worked through the backlog of players who have been playing the game since release on Tuesday and we are now fulfilling new and current rewards. Two items of note:
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For new players (those who just started playing the game and/or redeemed rewards today) we should be back to the standard wait between Forza Rewards redemption and fulfillment in the game, which is around four hours. If you find yourself waiting longer and unable to get your loyalty rewards or redeemed Forza Rewards, please let us know in this thread so we can follow up.
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We are still not 100% caught up on Demo Car award fulfillment. (If you’re not sure what that is, see this story on FM.net). These award cars were de-prioritized, as we wanted to get loyalty cars and Forza Rewards out first, and they are still being sent out through the weekend.
Finally, our online services continue to be in good shape and the Turn 10 crew continues to monitor them all weekend long.
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[UPDATE: 10/3/14 5:25 p.m.]
Here’s another update about the state of Forza Horizon 2. First up, all services for the game should be running at optimum capacity. This includes multiplayer and Rivals, as well as server-side features like livery and tuning creation/downloads, leaderboards, etc. The Turn 10 team will be monitoring our services closely all weekend long, ready to pounce on any issues we see and make sure that these services remain stable and are working as efficiently as possible.
Second, our loyalty and Forza Rewards fulfillments are continuing to go out. Many folks on this thread have already received their cars and credits as we continue to work through the list of reward-eligible players. I believe we are on the downhill side of this problem and I will have an update for players as soon as our Rewards fulfillments are complete or tomorrow at around this same time, depending on which comes first. Also, if you try to download your credits and they do not get added to your account, you can try again by quitting the game (not uninstalling the game, mind you) and restarting. Your rewards message should be waiting for you in the message center and you can try to download your credits again.
Finally, we have seen some complaints from players who are unable to connect to multiplayer services in Forza Horizon 2. We are investigating this issue within Forza Horizon 2 but I also want to remind players about issues regarding NAT errors on Xbox One. If you are unsure of how your home network is set up, or the state of your NAT settings, this is a good support article found over at the Xbox Support site to help you troubleshoot. Those of you who are still having issues with multiplayer should let us know in this thread so we can follow up.
Thanks for all your patience this week and here’s to a great weekend with Forza Horizon 2!
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[UPDATE: 10/2/14 1:30 p.m.]
A quick update from me today. We continue to monitor our server issues, working towards stabilization for all players. The team here at Turn 10 is working hard to get things running in a satisfactory way. This continues to be a top priority for us until these issues are resolved.
Also, lots of people are asking about not receiving your various rewards yet. This includes loyalty cars, Forza Rewards credits, etc. I want to reiterate: We are definitely aware of these issues and these rewards are being sent out. In fact, many Forza Horizon 2 players have already received their rewards. With regard to Forza Rewards in particular, if you have redeemed your Rewards here on the Forza Web site or via Forza Hub you will be receiving your rewards. The server issues we are experiencing means they are going out more slowly than we’d like but they are going out.
As always, thanks for your patience.
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[UPDATE: 10/1 12:05 p.m.]
Hi All,
A few more updates for you:
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Rewards payouts are starting to go out, including Forza Rewards, loyalty cars, etc. You can redeem your Forza Rewards today (and each month) over at the Rewards site, or by downloading the brand new Forza Hub app for Xbox One.
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We are aware of the issue with people being unable to join Car Clubs in Forza Horizon 2 and are working on a solution.
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Server stability should be much better than it was yesterday but we are keeping a close eye on performance today.
I’ve seen lots of people asking on various threads about “2x reward acceleration” for Forza Horizon 2 VIPs. To clarify: 2x reward acceleration refers to the doubling of gift value when using the wheelspin feature after leveling up. As a Forza Horizon 2 VIP, you receive double the value of the gifts that a non-VIP player receives. For example, where a non-VIP would win 20,000 credits after a wheelspin, a VIP would win 40,000. For car prizes, VIP members receive both the car AND the credit value for that car.
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[UPDATE: 9/30 11:25 p.m.]
Hi folks,
A few updates for you tonight:
- We have implemented a server-side fix for those players who have experienced issues with VIP functionality in Forza Horizon 2. With this fix, expected VIP behaviors should work as intended in the game (VIP badge next to your GT, 2x VIP wheelspins, VIP Car Pack cars cost zero credits on first purchase, etc.) As a precaution, we recommend you quit your current game of Horizon 2 and restart the game in order to see the corrected VIP functionality.
- Some players who were part of the Xbox One October Preview program were experiencing crashing and freezing in Forza Horizon 2 and Forza Motorsport 5. An update was released earlier today and should be available to all Preview participants by tomorrow night. This update to the Xbox One OS should resolve those issues.
- We have resolved the issue that allowed players to double-purchase VIP and/or the Forza Horizon 2 bundles. This should no longer be possible. We are currently investigating solutions for players that purchased this content more than once.
- Some of our social features, like Rivals, livery sharing, etc. are seeing inconsistent performance for some of our players. While these features are generally working, some of them are performing more slowly than is ideal. The team is working to improve our online service performance.
- Once the servers are stabilized, we will then get to sending out payouts for loyalty rewards cars, Forza Rewards payouts, etc.
Thanks again for all your patience with the launch of Forza Horizon 2.
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[ORIGINAL POST] First of all, thanks to everyone that has purchased Forza Horizon 2 and is enjoying the game so far.
We wanted to keep you in the loop with what is happening regarding issues with VIP functionality and our intermittent launch day server issues. To that end, here’s what’s happening at Turn 10:
We are seeing intermittent connection issues with the game. As a result, we may be temporarily disabling some of our services from time to time to help determine the root cause. Clubs is an example of something that was temporarily disabled. These disruptions should be short in duration as we learn more about the problem and prepare a solution.
While debugging the connectivity issues above, we are also actively testing a fix for the VIP issue that some of you are experiencing. We hope to be in a state ASAP, where we can release fixes for both issues. Thanks for your patience. This is a top priority for us today.