Forza Horizon 2 is unplayable for me.

I’ve been playing the game for a few hours, and I found a bug that made my game unplayable.
I had just finished the championship in Sisteron, and I was doing the roadtrip to the next area. When I got there the game started a cut-scene, and during it my Xbox froze.
So I restarted the game, and it started me back up in Sisteron, but I wasn’t in the same car I was using, so I went to my garage to change cars, and my garage was completely wiped.
And at the Horizon Festival, I couldn’t enter any championships because I had to complete a road trip (that I already did). Then to top it off my perks and money were reset aswell for no reason.
So pretty much my game is bricked, I have no money and I’m stuck with the default car, and I can’t enter any races.
If anyone has any solutions to this issue, please post them below, because I want to actually be able to play this game.

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I’ve been playing the game for a few hours, and I found a bug that made my game unplayable.
I had just finished the championship in Sisteron, and I was doing the roadtrip to the next area. When I got there the game started a cut-scene, and during it my Xbox froze.
So I restarted the game, and it started me back up in Sisteron, but I wasn’t in the same car I was using, so I went to my garage to change cars, and my garage was completely wiped.
And at the Horizon Festival, I couldn’t enter any championships because I had to complete a road trip (that I already did). Then to top it off my perks and money were reset aswell for no reason.
So pretty much my game is bricked, I have no money and I’m stuck with the default car, and I can’t enter any races.
If anyone has any solutions to this issue, please post them below, because I want to actually be able to play this game. (This happened on the Xbox One)

Have you tried a hard reset of your Xbox? By holding the power button for like 10 seconds?

Game save issues wiping out garages and credits already? This is new. Have you tried checking your router and make sure your NAT is open? That fixes everything.

Game save issues wiping out garages and credits already? This is new. Have you tried checking your router and make sure your NAT is open? That fixes everything.

My NAT is stuck on strict, I’ve been trying to get it to be open, but I haven’t had any luck with it so far. I still can’t do any races though, and the online isn’t working.

This exact thing just happened to me too (on Xbox One as well).

Sorry this is a long post; I wanted to be as detailed as possible to what had changed/stayed the same after the crash.

I was on my way to Castelletto for my 7th Championship event, at 38% progress to the Horizon Finale, 7.2% overall completion and a total drive time of almost 6 hours.
When I reached the Horizon Hub at Castelletto, the game entered a cut-scene of the car rolling up to the Hub.
I was then presented with a black screen with the loading icon in the bottom-right corner for about a minute or so.
The app then closed itself - I was forced back to the Xbox Home screen.

When I returned to the game, I was driving a '11 BMW Z4 - a car I’ve never owned, but I believe was one of the cars available for free for the first championship.
I returned to freeroam and went back to the Castelletto Hub.

I found that I’ve lost every single car in my garage and all my perks (that includes all DLC cars (which, strangely, are free again now in the Autoshow), all loyalty cars for being Tier 6 in the Rewards thing, and the Subaru Impreza for having played the demo).
I noticed however that the perk meter that appears when you perform skills hadn’t reset though - it was still near to unlocking the next skill point, where it had been before the game crashed. I earned the next skill point just to see if that would reset my perks for any reason, but it didn’t; I now just have no perks and two skill points.

However, I still have my driver level and wrist band (33, blue), the two car designs I’d made, over 2.5m Cr that I had before, and most of my stats (any car-specific ones, for example no. of cars in garage, garage value, most successful car etc. have been reset however).
My tuning setups for the cars I’ve lost also still exist - I re-bought my '71 Nissan Skyline and went to tuning to find my tuning file for the car still there, but I had to re-buy all the upgrades.

Interestingly, when at a Hub and I go Garage > Barn Finds, the three barn finds that I had found so far all appear there and it says they’re in my garage (the little garage icon appears on their picture). However, they’re not in my garage, and when I click on one of them, the game crashes and quits me to the Xbox Home screen again.

On the map, everything is how it was except the Bucket List - all my PBs on speed cameras, all the discount boards, all the Barn Finds, all the roads I’ve driven down, they’re all as they were, but the Bucket List icons have reset themselves (they now say “New” underneath them), despite the fact that, in my stats, it says I’ve completed 5 of them.

The races for the championship I’d entered (Hot Hatch Championship) haven’t appeared on the map though, but when on the map, the dude’s voice can be heard sometimes saying stuff like, ‘Go on, pick a race’. I went to the Horizon Hub, bought the Abarth Punto again that I had been driving to Castelletto and had intended to do the championship with, and under Championship Sign Up, it said that my the Hot Hatch Championship was “In Progress” - when I clicked on the championship, it took me to the map and the dude did one of his usual voiceovers as if the races were going to appear, but they didn’t.
I tried entering a different championship with my Skyline, but the same thing happened again - the dude did his voiceover, telling me to choose a race, but none appeared on the map.

My NAT type is Open with a wired Internet connection, so I have no problems there.
I tried a hard reset of my Xbox; it didn’t solve the problem.
I’ve tried uninstalling the game from my HDD and reinstalling it; again, no effect.

In short, I have no cars, no perks, and can’t continue with the game.

PLEASE, IF ANYONE KNOWS HOW TO SOLVE THIS, YOU WOULD BE SIMPLY THE BEST PERSON IN THE WORLD AND I’LL OWE YOU A BOX OF COOKIES.


In conclusion:

The game crashed:

  • I was on a road trip to my 7th championship at Castelletto
  • When I arrived, there was a short cut-scene, a long loading screen, and then the game quit to the Xbox Home screen

After the crash, this changed:

  • I lost all the cars in my garage
  • The BMW Z4 was added to my garage
  • I lost all my perks
  • All car-related stats had reset in the pause menu
  • The Bucket List icons on the map reset
  • I cannot continue with the game as the races for the championship won’t appear on the map