Although I just looked at my Forza rewards page and it showed that I had 2 Forza 5 DLC’s which I didn’t have before. I guess maybe now the VIP is working? I’ll check tonight, if it isn’t I’ll contact support.
Apparently if you have 2 profiles logged in at once and you buy something for a game that another profile owns it charges that profile instead of yours.
So the VIP membership was bought under my wifes account instead of mine, and I can’t access it. I finally spend 2 talking to xbox live online chat about it. Such a terrible situation. Bought VIP I can never use.