Corrupted Saved Data


So I’m having an issue with Horizons 2. It updated a few weeks ago, and after applying the update, would attempt to sync data. That process was causing issue, not completing, even after reaching 100%. Xbox live support had me wipe the data, uninstall and reinstall the game, and there has been no progress. The saved data for Horizons 2 used to amount to approximately 20.6 MB but is now a total of 6.1 MB. They tell me that the game data has been corrupted, and that you would be able to assist me in recovering a cloud save from before the issue presented. Is that the case?

Sorry, was under the impression that this message would’ve gone straight to Turn 10 support. That seems unlikely now, but if anyone has any help to offer, I’d really appreciate it.