Connection Issues - Oct. 14

Troubleshooting Hub Horizon Troubleshooting FH5 Closed Issues
1

We’ve identified a services issue that is preventing players from logging into Forza Motorsport and Forza Horizon 5 starting Apologies for the inconvenience, our team is working to resolve this as soon as possible, and we will provide another update once we have more information.

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2

Game reports Server Down 5pm GMT Oct 14 2024 any one else with this?

3

Yes, same on Xbox.

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I’m on Xbox and I have no online services and an offline playlist

5

Me too.

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I did not see report but I have a very basic playlist, someone has replied to my screenshot thread and seems to be a thing when playlist looks that way,

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7

Same here

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I noticed that I had lost connection earlier - at around 15:30 UK time (last cloud save was around 14:50). Reset the X-Box times, but server unavailable when game reloaded. Tried several times since, but I received the same message each time. Kept searching for reported issued, but this is the first time that I’ve seen others with the same problem.

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This is what I’m seeing when the game loads.

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This issue was affecting both FM and FH5 and seems to be resolved. Please restart your device and try again.
Please report back if the issue has been resolved for you or if you are still experiencing the message and stability issues after this post time.

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11

still unable to connect (on xbox one)

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Unable to connect to multiplayer on xbox one x even after restart

13

This is what I’ve been getting for a few days now, probably Friday too. I can’t get on the auction house, can’t play any event labs or other online races and can’t download or share any paints and tunes. Other than that the game’s working fine :rofl:

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image3840×2160 2.14 MB

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image3840×2160 10.9 MB

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For me every time I load up the game it say can’t connect try again later when I’m in the festival. I go to free roam to except the thing and I does nothing can’t bid for anything, look for decals or tunes, and It puts me in the game alone not even with bots. I would like to get this fixed so I can play with friends again.

15

Yes that’s the same problem that I am getting. Been away for a few days and just tried it again and it’s still not fixed.

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Not sure about FM as mine is working fine but definitely NOT fixed on Horizon.

I can’t play anything online or access tunes, paints, auction house or Forza shop, 10 days and counting.

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This is a real inconvenience to myself and ALOT of others !!

It is very disconcerting as it really makes me question whether to to sell my xbox and get a PS5.

We pay for a service thats inadequate to say the least.

PLEASE FIX !!!

1 Like
18

Ok so I’ve given it a full day to be sure and my game seems to be working fine again so thank you very much for getting this fixed :pray::slightly_smiling_face:.

19

I still can’t connect to multiplayer and the game keeps bugging out every time I try to connect to horizon life

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@LHFerrari44 please submit a ticket to Forza Support so they can look into your account.