So yesterday I get home from work to play the next edition of my favourite racing franchise to be told I can’t play it. The game believes it is still under pre order and was the same this morning too. I have checked, double checked and even tripple checked that I have the ultimate edition and I have but I can’t play it early which is greatly frustrating when all my friends are playing it.
I have tried MS support just to get text book answer like ‘if it is a pre order game you wont be able to play it until it’s released’ clearly they are not listening to me and why would I be wasting my time asking them about a pre order game I know hasn’t been released. After about 30 min the agent asked me what time it was where I am and he said that I should have been able to play the game about 6 hours ago. Well thrash me I know that that’s why I am speaking to the agent. So… with no joy there I am stuck. Does anyone know if there is a fix to this? I have tried everything I can think of rebooting, hard reboot etc etc but nothing has fixed this issue. Not happy because the main selling point of the ultimate is playing early which clearly I can’t do and I have now lost a whole day’s play.
Thanks in advance for any assistance