cant get online from day 1. HELP

when you try to go online it trys to put you on a game then it will disconnected from severs. you cant go online. ive looked on Google. and thers loads of very unhappy forza 7 customers with the same Problem FAULT call it what ever you like…???.. When will someone get in contact with me as tryed to find any news from. turn 10…xbox service team now yourselves. been like this. from the day it went on sale.