Hello, I’ve had an issue since I bought this game.
Every time I want to play I have to reset my cache to get past the “A Menu” screen, where you press A to even get into the main menu. After this latest update I cannot get past this screen even did a full reinstall of the game, including erasing my saved game data and did a fresh install, still nothing.
1 – from the Dashboard, out of all games, hold the X button on the front of the console down until it shuts the system down.
2 – Disconnect the external power from the wall plug (or at least disconnect the wall-side connector on the power pack itself).
3 – WAIT until all power drains from the external power pack (no light, either white or dull orange showing on the pack).
4 – Reconnect the power supply to the electrical outlet.
5 – Restart the console in the usual manner, i.e., either with the controller or a short push on the X button on the front of the X1.
6 – WAIT until the console self-checks and fully boots to the Dashboard before attempting anything.
If you don’t disconnect the external power pack and let the power completely drain out, the system is still retaining “old” stuff and not resetting.
Sign into Xbox Live and attempt to launch the game again. If it starts to sync DO NOT INTERRUPT IT or do anything else on the console until it fully completes.