I bought forza horizon when it came out I played and then got bored, after a couple, months I went to play it and gave me a console ban on my account for starting a new game save on my memory card. Now I have no access to multiplier. I want to know how to get the ban remove on my account or ask for amnesty if possible.
You will need to write an email to the developers at forzafb@microsoft.com, listing the details including all gamertags which have used your console.
Neither bans nor the enforcement of the Xbox Live regulations are discussed on these forums.