Windows blue screen on Forza Horizon 4

Troubleshooting Hub Legacy Troubleshooting FH4 Troubleshooting
21

Hello,

I have the same issue with FH4 on PC.
The game freezes for 10 seconds and my PC restarts.
This happens about once every 2 hours of play and randomly.
I really have no problems with other games, only on FH4. T_T

My setup :

  • Motherboard : Asus Z97-A
  • CPU : Intel Core i7 4790K @ 4 GHz
  • GPU : Asus ROG STRIX GTX 1080 - Driver NVIDIA ver. 411.70
  • RAM : G.SKILL Trident X 16 Go (2 x 8 Go) - DDR3 1600 MHz Cas 7

Below a short summary of the crash dump report :

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff808e18b86ba, ffffcb0819837748, ffffcb0819836f90}

*** WARNING: Unable to verify checksum for win32k.sys
Probably caused by : dxgmms2.sys ( dxgmms2!VIDMM_WORKER_THREAD::HandleRecoverablePageInFailure+122 )

Followup: MachineOwner

nt!KeBugCheckEx:
fffff80024640380 48894c2408 mov qword ptr [rsp+8],rcx ss:ffffcb0819836790=000000000000007e
6: kd> !analyze -v

Bugcheck Analysis

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but …
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff808e18b86ba, The address that the exception occurred at
Arg3: ffffcb0819837748, Exception Record Address
Arg4: ffffcb0819836f90, Context Record Address

I hope maybe a patch to resolve this very annoying issue…

22

Had no crashes on mine for a week now played every day, no driver changes etc from when it crashed last time.

23

I still have this problem with 416.34 nvidia driver.

24

I had several Blue-Screens while playing FH4. Mostly in the beginning after the first 15-30 minutes. After reboot the game runs fine for hours. Yesterday the whole system freezed at startup of FH4, no Blue-Screen though.

25

Had no problem since launch. 3 crashes today, 10 minutes of gameplay everytime. Nothing changed. Game was fine. System is fine, cleanly reinstalled drivers. Didn’t help. [Mod Edit - Abbreviated profanity, profanity and profanity that is disguised but still alludes to the words are not permitted - D].

26

Same thing.
Constant BSODs with the same error message.

i reinstalled the Game, properly reinstalled my gpu drivers (safe mode uninstall and disabled auto installation after restart)
reinstalled windows 2 days ago
swapped my SSD

ran a 14 Hours Timespy Extreme loop with memory torture test in AIDA64 Extreme (at the same time)

My PC is 100% fine and works without any problems.

THIS GAME is the problem.

27

Same issue here. Updated Win 10 - 1080GTX latest drivers as well and blue screened 3 times this week.

28

I had to fight with this problem since 3 weeks now.

and i fixed it for me.

i have a 1080 Ti overclocked
8600k 5ghz
16gb 3200mhz cl 15 Corsair vengeance

after i let my PC run over night the timespy Extreme loop stress test and after 12 hours the consitensy of the framerate was 99% (1% gpu downclock through heat) i tried tons of settings.

as long as is enable a single “Extreme” i get the Video internal Management BSOD… it is the Game… your PC is fine, your hardware and software is fine. don’t worry.

if i play with “ultra” Only i have no BSODs and no crashes/freezes anymore.

29

Indeed ALL Forza Games suffers from Bluescreens but the Horizons more then the Motorsports. Ist a Shame a Microsoft game on a Microsoft OS.

30

This is the 1st game to have blue screen issues since I built my current pc. Two years plus ago. The most recent update seems to have made it worse. Not running anything on extreme and I’m still having them (blue screens)
I hope horizon 4 doesn’t end up as unstable as horizon 3 on PC.

31

I’ve had this game bluescreen twice, as described by others. I’m also experiencing a lot of low FPS/freezing issues. My specs are: i7 4820k 4.0ghz, 1080 running 1080p, running the latest nvidia driver, and the game is on a solid state drive. I don’t have any problems while in a race, but in freeroam it’s often unplayable. Purchased ultimate edition, considering another forza refund (I refunded FM7).

32

My solution for FH4 crashes and reboots was to disable the Game Mode of Windows 10 and the Nvidia Auto optimization of games.

I had the game 4 months ago, and gave up playing because the continous crash of the game either playin free-world or challenges.

Since the Lego update, they fix some errors and stability of the game, and for my case, I solved the crashes by disabling the 2 modes quoted above.

Hope this help some other users.

FH4 is a nice game and now I feel satisfacted playing it, without any problem.