Unable to play/login..

all that happens after pressing A on main menu, just says syncing for about a minute, then says load failed: an unknown error has occurred. please try again later.
i have already tried the standard fixes.

Hard reset
reset modem/router.
deleted local save.
uninstalled/reinstalled.

any suggestions? sux i can’t even play, not starting again, am level 71.

any suggestions, much appreciated.