If you are having trouble launching your game on PC or are experiencing random crashes, Please thoroughly attempt all steps listed in the article My Game is Not Launching or is Crashing on PC at Forza Support, which may be updated with information from time to time. If you continue to experience issues, use the link at the bottom of the article to submit a ticket so the team can investigate your unique details.
The article has details on these steps:
- Restart your system
- Confirm your PC build is capable of the minimum system requirements
- Log in to Windows with a local Administrator account and launch the game/store as an Administrator
- Update Windows to the most recent version
- Update your hardware drivers, or try rolling back to the previous stable version
- Reset the Microsoft Store and UWP
- Set your game to highest priority in Task Manager
- Disable Development Mode
- Use the correct Time/Date on your PC
- Run the Microsoft Tool
- Reinstall Microsoft Visual C++ programs
- Check Windows Logs for Exception codes
- Remove extra devices attached to your account
Third party software issues:
Third-party Overlay Incompatibility
Apps and software with overlay features (interfaces designed to continuously run in the background or “on top” of gameplay) are not always compatible with Forza
Examples of apps with overlays include communication overlay features from Discord, GeForce Overlay for screen capture and sharing from Nvidia, or hardware monitoring and capture with Fraps
Attempting to use similar overlay software may interfere with expected in-game performance, cause crashes, or other disruptive technical issues.
Please disable or uninstall overlay features and similar functions within these programs before launching Forza for the best possible gameplay experience.
Software Conflicts
The game does not explicitly support and may even see specific applications/software as a conflict or threat and, as such, refuse to run, or run with crashes.
Disable ALL background software or applications, including, Antivirus, Firewalls, and any FPS boosting or monitoring software.
Example list of virus checkers that will make the game not boot.
- Trend Micro Maximum Security
- Comodo Antivirus
- Sophos
- Emisoft Anti-Malware
- Avira
- Avast
- Bitdefender Firewall
- AVG
The following list of software applications examples can cause the game to either fail to launch or crash while playing. Please make sure you either disable or uninstall to ensure successful gameplay.
- Logitech G Hub
- MSI Afterburner / Riva Tuner Statistics Server
- EVGA Precision
- OBS
- Xsplit
- MacType
- Warsaw Banking App
- Wallpaper Engine
- A-Volute Sound studio
- Sonic Audio
If you use OBS, Xsplit, or any other streaming programs, please set your source to display capture.
We would suggest disabling Game Mode in Windows and closing any overclocking, hardware monitoring, streaming, recording, and any nonessential apps while you play the game.
Turn off any extra Power monitoring software
- MSI DragonCenter
- RyzenMaster
- Gamefast from Dells Killer Control Center
- Any software installed that may be adjusting or monitoring power settings