New Account can not play Online

Hello,

My account for Forza Horizon 4 has been locked, I had no chance to change anything. Well, I bought the game again and made a new account. However my PC seems to have been locked because I can not access any online activities. Can someone help me there, this is only for Horizon 4 locked or for the following games also, Motorsport 7 and Horizon 3 continue to go without problems.

Thank you