Need help!

I was banned for reasons I am unsure of, I contacted support and told me to delete the update and account and re download them.
I did this, (I was about half way into the game) and the game restarted despite me having an existing save. Now the save is overwritten and I’m wondering how I could contact Turn 10. I’ve tried every suggestion and nothing. Some help would be great. Thanks.

Apologies for your frustration, however you should contact Turn 10 at

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