Need help with Forza Motorsport 7 Ultimate Edition

The VIP Crown symbol doesn’t appear next to my gamertag and I haven’t received the four bonus forza edition cars and the million credits in the game. I’ve already emailed to forzafb@microsoft.com but I haven’t gotten a response. I’ve checked on my xbox one account online and it shows that I own the game, vip pass, car pass, fast and furious car pack, and the hoonigan car pack.

I’ll appreciate the help, Thank You

Have you made sure the content is actually installed on your console

Yeah, the content is installed on my console and it’s still the same.

Update: Yesterday, I got the four bonus Forza Edition cars and the million credits after emailing to forzafb@microsoft.com. Thanks and I appreciate their help.