My gamertag has banned without me knowing or hacking my account in order to ban without my knowing

[Flodeirama]

Dear Forza Motorsport 6 Apex.
I started playing today the game I downloaded last week “Forza Motorsport 6 Apex (Beta)” and I received a message saying that my gamertag was banned 09/18/2047 … without me doing anything on that day, I would like to know the reason for this ban and if possible remove, how I started to play and I really enjoyed the game I do not care if I reset my gamertag for this game and I am also against people who use third party tools to get well in games.

[Dragnet]

@Nitro Glitter

FAQ: Why was I banned?

Players may encounter an on-screen message indicating that “Your gamertag is temporarily banned from this feature” in multiplayer, Auction House, etc. The in-game Message Center will show the length of the ban and direct the user to Forzamotorsport.net. The purpose of the message is to remind players of the Code of Conduct and Terms of Use for both Forza and Xbox Live. A basic rule of thumb is an E for Everyone tone; common ban reasons include intentional wrecking in multiplayer lobbies and inappropriate designs (profanity, drugs, sexual themes including ‘Free Candy’ etc). Repeat offenses may result in a permanent ban.

Players who believe they have been unfairly banned can e-mail forzafb@microsoft.com for further investigation and review. Include your Xbox Live Gamertag and ban date. Discussion of bans and enforcement issues is not permitted on the forums.