Looking for an answer?

hi everyone, i’m looking for some answers preferably from somebody that can make the difference. for the last two weeks i haven’t been able to access any of the online features on FM4? (I am still an active gold member as well) I haven’t received any message saying that i have been banned as i read that is what they do? I can’t think of any reason why i would have been banned either? Can anybody please advise further? Thanks in advance…

An obvious and dumb question, but can you access on line in other games? Do you get any message at all, such as the servers are unavailable?