haveing problums need some advise

my games keep freezing and crashing FM6 FMH2 and others and i have done everything from factory reseting the xboxone to removeing my profile and game save and re installing it all but they still keep crashing FM6 is the only disc the rest a digitl copys that i bought off the store. this glitch that i have how do i get rid of it so i can play my games?