New Forza Code of Conduct FAQ
17 April 2023 - This document is also found at the Forza Support site.
Our Forza Code of Conduct has been designed to preserve and promote a safe, secure, inclusive and enjoyable experience for everyone in the Forza community.
Today we have introduced several changes to our policies which have been thoughtfully considered to provide more clarity and ensure fairness in our enforcement decisions.
We understand that you likely have many questions about these changes, which is why we’ve put together the following FAQ. That way you can be fully informed about what these updated policies mean for you and everyone else in the Forza community.
Q: What changes have been made to the Forza Enforcement Guidelines (now called the Forza Code of Conduct)?
A: We’ve made several updates to the Forza Code of Conduct including player warnings for low-severity first-time violations, replacing the three-strike system with new categories of violations, and we’ve reduced the length of suspensions for low-severity offenses to start at one-day. Our goal is to ensure that the enforcement actions we take are proportionate to the offense, and this new system allows us to more appropriately respond, take fairer actions, and provide players with the opportunity to improve their behavior.
Q: Why are you making these changes?
A: We’re introducing these changes to ensure everyone in the Forza community has the clarity they need to inform themselves of what they can and cannot do in our games, with enforcement policies that are clear and fair while upholding the absolute highest standards of safety and security. These changes should also allow players the chance to adjust their behavior and contribute positively to the Forza community without being overly penalized for first-time, minor offenses.
Q: What do these changes mean for previously banned or suspended players?
A: We want to provide players who have previously received enforcement action the opportunity to improve their behavior. Players who have been reintegrated into the Forza community and have behaved positively for an extended period of time may not be subject to the same suspension lengths as a player who frequently violates our Code of Conduct. However, accounts that have been served permanent suspensions previously will stay that way.
Q: Where can I learn more details?
A: We recommend everyone in the Forza community to read this blog that outlines how and why we’re updating our Forza Code of Conduct. You can also read the Forza Code of Conduct in full on the Forza Support website.