FM Connection issue reports after August 2024 update

For those who are having the same problem as me. After receiving the answer from Arcanist on my ticket, I followed the following steps, and my game started working perfectly again as it should have from the beginning.

Remember that my case was on a PC Game Pass…

  1. Sign out of the Xbox app and close it.

  2. Delete the Xbox Identity Provider cache:

  • Type %localappdata% in your Windows search bar.
  • Open the Packages folder.
  • Search the Microsoft.XboxIdentityProvider… folder.
  • Click on the AC Folder.
  • Open the TokenBroker folder.
  • If you see the folders Accounts and Cache, please delete them.
  1. Clear all Xbox Live Credentials:
  • Click the Start button in the lower left corner of Windows, type Credential Manager, and press Enter.
  • In Credential Manager, click on the “Windows Credentials” button.
  • Scroll down to Generic Credentials
  • Find all entries that start with “Xbl”
  • example “Xbl|Devicekey”
  • Select the expand button on the right of the entry
  • Select to “remove” the entries
  • Remove all entries that start with “Xbl”
  • Please note you may need to sign back into other applications due to this.
  1. Try lowering the graphics settings:
  • Select Offline Play, then go to the game Settings
  • Try changing the graphics settings to Low, then restart the game.

After those steps, please try again to launch the game with your main Xbox account and test the online features.

If the problem persists, please try Performing a clean boot in Windows | Microsoft Support. This will disable non-essential applications on startup so that we can better determine what might be preventing your game from successfully working.

“Arcanist”

I hope it works for you the same way it worked for me.

Good Luck, and see you on the track!