If you have been experiencing the following issues, please make sure you update Windows to OS build 16299.309. How to update Windows 10
• The game closes after the initial loading screen.
• You receive an error message stating “Forza Motorsport 7 is currently not available in your account. Error code (0x803F8001)” after launching the game.
If you are still experiencing the issues above after updating Windows and restarting your computer, please email forzafb@microsoft.com.
Thanks.